How to Nurture Your Community Through Your HOA

A strong HOA community doesn’t happen by chance; it results from consistent effort, clear communication, and meaningful connections. When residents feel valued and engaged, your neighborhood becomes more than just a place to live; it becomes a place to thrive. Here’s how your HOA can make that happen.

Maintain Common Areas and Amenities

Clean, well-maintained parks, pools, clubhouses, and green spaces invite residents to gather and interact. These shared areas are the heart of your community, and regular upkeep signals pride and care.

Enforce Clear, Fair Guidelines

Consistently applied rules protect property values and maintain harmony. When guidelines are easy to understand and applied fairly, residents are more likely to respect them and each other.

Create Opportunities to Connect

Events such as block parties, outdoor movie nights, volunteer days, and wellness classes allow neighbors to meet in a relaxed setting. Vary your activities so there’s something for every age and interest.

Communicate Transparently

Keep residents informed through newsletters, email updates, social media groups, and community boards. Hosting open forums or town halls gives everyone a voice and strengthens trust in the board’s leadership.

Encourage Participation and Volunteerism

Invite residents to join committees for landscaping, events, or safety. Volunteer opportunities create a sense of ownership and allow residents to contribute to the neighborhood’s success directly.

 

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A eagle eye view of a suburban neighborhood

Promote Safety and Inclusivity

From security lighting and neighborhood watch programs to events that celebrate cultural diversity, safety and inclusivity go hand-in-hand in building a welcoming environment.

Leverage Digital Tools

Online voting, surveys, and live-streamed meetings make it easier for more residents to participate, especially those with busy schedules.

Bottom line: An HOA community thrives when its leaders actively maintain shared spaces, encourage engagement, and foster open communication. At West Property Management, we help boards and residents work together to create connected, vibrant neighborhoods where people are proud to live.  

We do more than just collect rent

West Property Management offers complete management services from townhomes and single-family homes to Homeowners & Condominium Associations, no matter the size.

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+$1 Billion

In Assets Managed

+1,500

Properties Represented
Across Maryland

{We retained West Property Management to take over managing our brand new HOA. As a brand new builder community, West Property Management had to help manage numerous complicated developer-builder-homeowner transition matters. Despite the often unpredictable and/or complicated tasks that our HOA faced, West Property Management handled these matters in a very “can do” and no-nonsense manner. Their timely approach, expertise and patience with a new, novice Board of Directors also made working with West Property Management productive and positive. The Board continues to enjoy working with them and highly recommend them for property management needs.
5
Michelle R.
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When selecting West Property Management, you can expect professionalism, follow-through, and success in managing your property(ies). It all started with listening to our expectations and consistently delivering superior service and expertise without prompting for our 350 properties; telephone calls and e-mails were tactfully responded whether there was a complaint or a compliment.

When evaluating a property management company, we felt the primary factor was collaboration to learn what we should or should not do to effectively manage processes. The second important factor was the skillful management of suppliers to reduce outstanding receivables and ensure the successful delivery of work products through excellent customer service. West Property Management always displayed a “can-do” attitude and resolved any issues with persistent alacrity.

West Property Management’s impressive knowledge and practical approach we highly recommend irrespective of what level of management you seek. Both Lynn Weymer (our Property Manager) and Chris Westerlund (the owner) were always available to consult on Board matters and always resolved any presented issues. We will continue to work with West Property Management and look forward to our continued partnership.

5
Patricia F
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It was a pleasure working with Chris. He was very professional and went above and beyond to make sure I was comfortable and informed every step of the way. I give Chris and West Property Management my highest recommendations and look forward to working with them for all my future property management needs.

5
JP
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West has been such a joy to work with – they’ve brought a new level of professionalism and experience to our HOA and we’re grateful to be working with them!

5
Mike L.
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West Property Management has been so wonderful to work with. Excellent communication and customer service. A professional organization who provides a wonderful personal touch. I’d highly recommend them!

5
Ji L.
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Chris Westerlund and West Property Management were great. Being a realtor, I deal with a lot of property management companies. I reached out to Chris about obtaining HOA resale documents. He was instrumental in getting the documents delivered to me that same day when we needed them in a rush. In addition, he used his resources to find the contact information for the company we had been trying to find for a couple of weeks. I’d highly recommend anyone/business looking for property management services to reach out to Chris and West Property Management!

5
Kevin W.