For association boards
HOA & Condo Management in Maryland
Professional Community Association Management That Keeps Your Community Running Smoothly
A well-managed community doesn’t happen by accident. It takes consistent financial oversight, responsive maintenance, clear governance support, and reliable communication with residents and the board.
Thinking about a change?
Is Your Board Considering a Change?
Boards usually don’t begin looking for a new management company because of one major event. More often, it’s unanswered emails, inconsistent follow-through, late financials, unresolved maintenance issues and the feeling that the Board is managing the management company.
Eventually, the Board realizes something important:
You shouldn’t have to manage your management company.
There is a better way to manage your community.
Changing Management Companies Can Feel Overwhelming. We Understand That.
West Property Management has a proven transition process designed to make changing management companies as seamless as possible for your Board and residents. We coordinate:
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STEP 01
Records & Finances
- Records
- Financial information
- Banking information
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STEP 02
Contracts & Operations
- Contracts
- Vendors
- Other operational items
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STEP 03
Keys & Access
- Keys
- Access devices
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STEP 04
Homeowners & Portals
- Homeowner data
- Portals
- Communications
And once the transition is complete, we get to work.
Request a ConsultationCommunity Management. Done Differently.
Managing a community requires more than answering emails, coordinating vendors, and preparing financial reports. It requires leadership.
At West Property Management, your community isn’t assigned to one manager and left for that individual to handle alone. Our Managers are supported by:
- Experienced association management leadership
- Assistant management
- Inspections
- Accounting professionals
- Administrative professionals
That structure gives your community greater continuity, accountability, and support while allowing your Portfolio Manager to focus on what matters most — your Board, your residents, and your community.
You get a management team — not just a manager.
Association management
Comprehensive Community Association Management
Every community is different. Our management approach is built around the specific needs, priorities, governing documents, financial position, and goals of each association we serve.
Condominium, townhome development, or single-family HOA — we work directly with your Board of Directors to implement policy, coordinate operations, and keep residents informed, with the level of support your community actually needs.
Maryland-based, Maryland-focused
Local Expertise. Responsive Service. A Team Approach.
West Property Management is proud to be a Maryland-based company serving homeowners associations and condominium communities throughout the state. Our leadership has deep roots in the region, giving us firsthand knowledge of many of the communities and jurisdictions we serve.
That local experience matters. It means understanding the environment in which your association operates — from Federal, State and County laws to local vendors, county requirements, community expectations, and the realities of maintaining Maryland properties.
We aren’t managing communities from across the country. Maryland is our home, too.
What Makes West Property Management Different?
Local Expertise
We know Maryland communities because this is our home, too.
Responsive Communication
Boards and homeowners deserve clear communication and dependable follow-through.
Proactive Management
Regular inspections and hands-on oversight help us identify issues before they become larger problems.
Team-Based Support
Your manager is backed by leadership, operations, inspections, and administrative support.
One Fixed Monthly Fee, No Hidden Charges.
You will know what management costs before you sign, and it will not change on you mid-year.
Request a Management ProposalAssociation services
Seven Areas We Take off the Board’s Plate
Financial Management
Accurate, timely numbers for every board decision, held to strict standards that protect association funds.
- Annual budgets
- Monthly reporting
- Assessment collection
- Reserve management
- Expense oversight
- Vendor payments
Insurance Coordination
We help secure and maintain the policies and bonds your governing documents require, protecting the association, the board, and homeowners from unexpected liability.
Vendors & Maintenance
Proactive oversight of shared property keeps the community safe, well kept, and holding its value.
- Competitive bids
- Contract negotiation
- Vendor oversight
- Scheduled repairs
- Resident requests
- Inspections
Governance & Legal Support
Operating to your governing documents and Maryland law, with counsel brought in when it’s needed.
- Records & documents
- Resale packages
- Disclosures
- Legal coordination
- Collections & liens
Inspections & Covenant Enforcement
Scheduled site visits, documented violations, and notices issued per your governing documents. Enforcement is always directed by the Board — we keep it organized, documented, and consistent.
Board Meetings & Administration
We carry the administrative load so the board can focus on decisions.
- Agendas
- Meeting attendance
- Minutes
- Management reports
Online Portal for Residents and Board Members
Residents pay assessments, submit maintenance requests, pull community documents, and message management. Board members get real-time financials, delinquency tracking, violation records, and community files — full transparency, around the clock.
Client Stories
What Our Clients Say
Our clients consistently tell us that communication, accessibility, expertise, and follow-through are what set their experience with West Property Management apart.
Free download for boards
The Ultimate Guide for Hiring a Property Management Company for Homeowners & Condo Associations
Eleven chapters for boards evaluating management companies — where the association’s responsibilities end and the manager’s begin, the signs it’s time to hire, how to run the search, 20 interview questions to ask, what to check before signing a contract, and a hiring checklist to work from.
Fill out the form to download the FREE ebook.
Where we work
HOA & Condo Management Across Maryland
Statewide coverage, run from one office in Highland. Our densest concentration of associations is the central corridor.
Howard County
Baltimore
Montgomery County
- Olney
- Sandy Spring
- Ashton
- Brookeville
- Burtonsville
- Damascus
- Laytonsville
- Clarksburg
- Germantown
- Gaithersburg
- Rockville
- Silver Spring
- Bethesda
- Potomac
Anne Arundel County
- Annapolis
- Severna Park
- Arnold
- Crofton
- Odenton
- Gambrills
- Millersville
- Glen Burnie
- Pasadena
- Hanover
- Severn
- Edgewater
- Davidsonville
And across the rest of the state — Prince George’s, Frederick, Carroll and Harford; Southern Maryland; and Western Maryland.
Common questions
Board Questions We Hear Most
What’s the Difference Between HOA Management and Condo Management?
They run on different statutes, and boards that treat them as the same thing get into trouble. Homeowners associations in Maryland operate under the Maryland Homeowners Association Act (Real Property, Title 11B). Condominiums operate under the Maryland Condominium Act (Real Property, Title 11). The practical differences are significant: condo associations own and maintain the building itself, including roofs, exterior walls, elevators, risers, and central mechanical systems, and they carry a master insurance policy. HOAs typically maintain common areas, private roads, stormwater facilities, and amenities while individual owners maintain their own homes. Reserve requirements, resale disclosure rules, and lien procedures differ between the two. We manage both, and we manage them to the statute that actually applies.
What Does West Property Management Actually Handle for Our Board?
Financial management first: budgets, monthly financials your treasurer can read, separate operating and reserve accounts at FDIC-insured institutions with documented signing authority, assessment billing and collection, audit preparation. Then operations: vendor sourcing and oversight, property walks on the schedule the board sets, maintenance coordination, capital project management, and insurance renewal cycles. Then governance support: meeting notices, agendas and board packets, minutes, covenant and rule enforcement, architectural review administration, resale packages, and owner communication.
The board sets policy and makes decisions. We run the operation behind those decisions and bring you what you need to decide well.
How Do You Handle Our Reserves, and How Often Do We Need a Reserve Study?
Reserves are where associations get into trouble slowly, then all at once. We align the annual budget to the most recent reserve study so the funding plan is honest rather than optimistic, keep reserve funds in separate accounts, and track replacement dates against the actual condition of the asset instead of the number on the spreadsheet.
Maryland’s reserve study requirements for condominiums were tightened in recent years, with defined update cycles and minimum content. HOA expectations are moving the same direction, and lenders, insurers, and resale buyers increasingly ask for a current study by name. A typical schedule is a full study updated every three to five years with a financial-only refresh annually. What’s right for your community depends on its age, size, and last study date, and we walk boards through that during onboarding.
We’re Not Happy With Our Current Management Company. What Does Switching Look Like?
Start with your existing management agreement. Notice periods and termination provisions vary, and there are records the outgoing manager is obligated to turn over: financials, bank and reserve account documentation, governing documents, owner and vendor records, contracts, insurance policies, and any open violation or architectural files.
We handle transitions regularly and we run a written onboarding plan: document and records transfer, account setup with documented signing authority, reserve position review, vendor contract review, an owner communication sequence, and a governance map for the board. Boards typically come to us mid-contract, and we’re happy to review your agreement and tell you straight what your timeline actually is.
Tell Us What’s Not Working
Bring your owner statements, your reserve study, or your last three months of complaints — whichever is more useful.
Schedule A Consultation